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Directed by: Greg Stitt
Produced by: ABC-tv

Synopsis:

Indians working in Delhi call centres are taught to speak and think like their American, British and Australian customers. This documentary focuses on the training of college graduates in India, who are recruited to work in call centres. It highlights the high level of cross-cultural training necessary before new employees can converse with foreign customers. (NFSA, http://www.nfsa.gov.au/)


Year: 2003
Category: Documentaries
Country of origin: Australia